Our goal is for you to always leave our studio with a smile. So please feel free to let us know if you have ideas on how we can make your experience even better. Our Customer Happiness Heroes are always available by email at hallo@balanzs.nl. You can reach us by phone from Monday to Thursday between 9:00 and 10:00. Many questions can also be answered by our chatbot Kindly or found in the FAQ on this page.